Frequently asked questions
Where is Zenvoria based?
Zenvoria is proudly based in the United States and ships products to customers all around the world.
Do you offer worldwide shipping?
Yes! We offer worldwide shipping so you can enjoy Zenvoria products no matter where you live.
How long does delivery take?
Delivery times vary by location, but most orders arrive within 7–15 business days. You’ll receive tracking details once your order ships.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.
Can I return my order if I’m not satisfied?
Absolutely. We offer a 30-day return policy from the date of delivery. Products must be unused and in original packaging.
How can I track my order?
Once your order has shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.
What if I receive a damaged or defective product?
If your item arrives damaged or defective, contact us right away at info@zenvoria-store.com, and we’ll make it right with a replacement or refund.
Are your products covered by warranty?
Some Zenvoria products include manufacturer warranties. Please refer to the product page or contact us for specific details.
Do you offer discounts or promotions?
Yes! We occasionally run special promotions and discounts. Subscribe to our newsletter to stay updated on upcoming offers.
How can I contact customer support?
You can reach our friendly support team anytime at info@zenvoria-store.com. We’ll be happy to assist you with any questions or concerns.